Project Manager, Infrastructure Coordination

Good Growth

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

About the team

The Mayor’s Infrastructure Coordination Service (ICS) is an innovative, award-winning, multi-disciplinary team that drives better collaboration in the planning and delivery of London’s utility infrastructure. The ICS operates three main service lines: the Streets Service (promoting collaborative street works and the “dig once” approach), the Development Service (accelerating utility connections for strategic developments), and the Planning Service (undertaking long-term infrastructure planning for London). This advertised role will sit within the Development Service of the ICS, who partner alongside developers, utility companies and infrastructure providers, regulators, industry representatives, London Councils and boroughs. The team is working in partnership with New Homes Accelerator (NHA) London programme, to accelerate the delivery of housing sites where they face infrastructure issues.

The Government’s New Homes Accelerator (NHA) is a programme established by the Ministry for Housing, Communities and Local Government (MHCLG) to speed up the delivery of large-scale housing developments that have stalled. The NHA aims to increase the delivery of homes by the end of this Parliament (2029). Since the NHA was established, MHCLG, GLA and London Councils officers have worked in partnership to analyse London’s stalled sites and identify suitable interventions to accelerate their delivery.

In early 2026, we established the NHA LDN team, to take a more proactive, London-led role, to identify stalled housing sites and finding practical ways to get them moving again. That means using our powers, data and networks to make things happen. We escalate sites where delivery challenges cannot be addressed through these resources to the MHCLG NHA team for action. They will then provide support with engagement where the challenges relate to other government departments or will work to address policy and systems issues if these are the blockers.

This GLA New Homes Accelerator Team acts as our central point of coordination within the GLA to other internal teams and to MHCLG, London boroughs and external partners, minimising disjointed or duplicative communication to key partner organisations. They will work closely with other teams to unblock sites and get homes built in London

About the role

This is an exciting opportunity to play a leading role in accelerating housing delivery across London by tackling one of the sector's most significant challenges: utility and infrastructure coordination.

As Project Manager within the Mayor's Infrastructure Coordination Service, you will lead technical and project management activity to support the New Homes Accelerator London programme, helping unlock strategic housing developments that face infrastructure constraints. Working at the intersection of development, utilities, and public policy, you will bring together key partners to identify innovative solutions that accelerate infrastructure connections and enable new homes to be built more quickly.

You will manage a portfolio of technically complex projects, providing expert insight on utility connections, infrastructure coordination, and development delivery. This will involve convening developers, overseeing consultants, developing technical guidance and best practice, analysing challenges across the sector, and ensuring lessons learned are shared widely to influence industry approaches and policy.

The role offers a unique opportunity to work on high-profile projects with significant visibility across City Hall, government and industry. You will engage with senior stakeholders across the GLA and the wider sector, helping shape how London's infrastructure networks support the city's growth ambitions.

The successful candidate will combine strong project management skills with the ability to understand and communicate complex utility connection issues as they impact development. Whether your background is in utilities, infrastructure, engineering, development delivery, construction or a related field, you will be motivated by solving challenging problems, building effective partnerships and delivering tangible outcomes for Londoners.

What your day will look like

• Leading support to development partners that help unlock strategic housing developments by addressing utility and infrastructure constraints across London.
• Working with developers, utility providers, London boroughs, government partners and transport organisations to identify and deliver practical solutions to complex infrastructure challenges where this is impacting the delivery of housing.
• Providing technical expertise on utility connections, infrastructure coordination and development delivery, helping partners navigate barriers and accelerate progress on key sites.
• Managing consultants and project teams to deliver high-quality technical work, ensuring projects are delivered on time, within budget and to a high standard.
• Producing reports, case studies and best-practice guidance that capture lessons learned and influence infrastructure delivery across the sector.
• Building and maintaining strong relationships with senior stakeholders across City Hall, government, utility companies, regulators and the development industry.
• Analysing technical, commercial and delivery issues where infrastructure impacts development timelines, using data and evidence to identify opportunities for innovation and improvement.
• Representing the GLA at meetings, workshops and industry events, championing collaborative approaches to infrastructure connections and housing delivery.
• Preparing briefings and updates for senior management, programme boards and the Mayor's Office, ensuring risks, issues and opportunities are clearly communicated.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Degree-level qualification (or equivalent professional experience) in Civil Engineering, Utilities, Infrastructure, Construction, Development, Planning or a related discipline.
• Proven experience of navigating utility connection processes for development, including working with utility providers, developers, contractors and other stakeholders to progress solutions.
• Strong technical understanding of one or more of the following sectors: electricity, water, wastewater, drainage, gas, telecommunications, utilities, infrastructure delivery and/or housing development.
• A successful track record of identifying and resolving complex infrastructure or utility-related challenges, using innovative and practical approaches to accelerate project delivery.
• Experience of leading and managing complex projects, including planning and monitoring delivery, managing risks, budgets, consultants and stakeholder relationships.
• Excellent communication skills, with the ability to produce clear reports, presentations and briefings on complex technical issues and influence senior stakeholders from a range of organisations.

Behavioural Competencies

Communicating and Influencing

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 3 indicators of effective performance:

• Encourages and supports teams in engaging in transparent and inclusive communication
• Influences others and gains buy-in using compelling, well-thought-through arguments
• Negotiates effectively to deliver GLA priorities
• Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
• Advocates positively for the GLA both within and outside the organisation

Building and Managing Relationships

…  is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals.

Level 3 indicators of effective performance:

• Actively engages partners and encourages others to build relationships that support GLA objectives
• Understands and recognises the contributions that staff at all levels make to delivering priorities
• Proactively manages partner relationships, preventing or resolving any conflict
• Adapts style to work effectively with partners, building consensus, trust and respect
• Delivers objectives by bringing together diverse stakeholders to work effectively in partnership

Problem solving

…is analysing and interpreting situations from a variety of viewpoints, and finding creative, workable and timely solutions.

Level 3 indicators of effective performance

• Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
• Actively challenges the status quo to find new ways of doing things, looking for good practice
• Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
• Initiates consultation on opportunities to improve work processes
• Supports the organisation to implement innovative suggestions

Research and analysis

…is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 3 indicators of effective performance

• Expands networks to gain new information sources for research and policy development
• Identifies and implements methods to ensure intelligence is of a high quality
• Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights
• Tailors research investment in line with likely impact for Londoners and policy priorities
• Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders

Planning and Organising

… is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard .

Level 3 indicators of effective performance:

• Monitors allocation of resources, anticipating changing requirements that may impact work delivery
• Ensures evaluation processes are in place to measure project benefits
• Gains buy-in and commitment to project delivery from diverse stakeholders
• Implements quality measures to ensure directorate output is of a high standard
• Translates political vision into action plans and deliverables

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL).

How to apply

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. 

We may close this advert early if we receive a high volume of suitable applications.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Alec Scragg would be happy to speak to you. Please contact them at alec.scragg@london.gov.uk.

To find out more about the Infrastructure Coordination Service and what it is like to work in the team, we encourage prospective applicants to visit our team microsite: GLA's Infrastructure Coordination Service: New Roles. The microsite provides an overview of the team’s work, current priorities and impact, as well as details of two online information webinars where you can hear more about the roles and ask questions directly to members of the team.

If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: week commencing 26th October 2026.

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. 

Secondment Opportunity 

If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying 

• On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;
• successfully completed your probation period and are performing to the required standard for your current role; and
• at least 18 months service with the GLA 

If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed.

If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment.  For further information, please see Secondment Policy and Procedure.

IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.

More Support

If you have a disability which makes submitting an online application form difficult, please contact resourcingteam@london.gov.uk.