Master Data Management Specialist

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Key Information

Job title – Master Data Management Specialist x 2 (Band 2)

Salary - £40k - £45k

Location – 5 Endeavour Square, Stratford

Contract Type – Permanent/TfL

Job Family - Data Analysis

Application closing date: Friday 28th November 2025 @ 23:59

Overview of Role

The Master Data Management (MDM) Specialist is responsible for ensuring the maintenance and accuracy of master data on SAP. Examples of master data includes Vendors, Customers, Finance objects such as projects, cost centres etc. The MDM Specialist will support the Business’s objectives of creating a single source of master data through accurately reviewing and processing requests for master data changes across all SAP master data. The individual will provide support to the junior team members when processing MDM requests. They will play a key role in embedding new MDM processes and driving continuous improvement initiatives.

Key Accountabilities

• Ensure the maintenance and integrity of the SAP master data are kept up to date
• Process master data management requests
• Timely and accurate processing of Master Data Management requests in line with policy
• Compliance with performance KPI’s for the Master Data Management team
• Upskilling and support for the Master Data Analysts
• Responsible for the consistent and ongoing adherence to guidelines and internal controls
• Ensure ongoing review and cleansing of master data quality
• Responsible for providing advice and guidance to process owners regarding their requests

Skills, Knowledge & Experience

Skills

• Strong data management skills with excellent attention to detail and accuracy.
• Excellent communication and stakeholder engagement skills with both internal and external stakeholders.
• Strong acumen around Chart of Accounts.

Knowledge

• Deep understanding of master data domains (customer, vendor finance, etc)
• Working knowledge of MDM processes
• Knowledge of TfL data policies across Chart of Accounts
• Good knowledge of SAP Applications (including Success Factors and SAP Ariba ) and data management systems
• Familiarity with data compliance standards (GDPR, data privacy regulations)

Experience

• Experience of working in a MDM function and updating data management structures
• Experience of working with Chart of Accounts
• Experience in upholding TfL data policies
• Experience in maintaining and cleansing large datasets across multiple systems

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.