Assistant Archivist

Job title: Assistant Archivist
Salary: Circa £29,000.00
Grade: Band 1
Contract type: TfL
Reference: 4644
Team: Information Governance
Contract details: 9 month FTC /Part time 3 days a week
Location: Endeavour Square/ Hybrid

Application closing date: 21st June at 23.59

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.  

About the role

We are looking for a proactive and relationship-focused individual to join our team on a part-time basis (3 days per week). This is an exciting opportunity to manage and develop key Archive user relationships while maintaining a strong work-life balance.

You will play a key role in delivering excellent stakeholder experience ensuring a high standard of service delivery, and supporting the success of the wider team.

Key responsibilities

• Build and maintain strong relationships with key clients and stakeholders
• Act as a key point of contact for enquiries, ensuring a high level of service
• Coordinate internal teams to meet client needs
• Monitor performance and provide reports and updates
• Identify opportunities to improve processes and enhance client experience
• Support delivery of projects and wider team objectives

About you

• Experience in account management, customer service, or stakeholder engagement
• Strong communication and relationship-building skills
• Ability to manage priorities and work effectively across multiple stakeholders
• Proactive, organised, and solutions-focused
• Good attention to detail and confident using Microsoft Office systems
• Previous experience in an archives service or experience of using archives for research
• Potentially interested in becoming a professionally qualified Archivist

What we offer

• Flexible, part-time working (3 days per week)
• Hybrid working opportunities
• Supportive and inclusive team environment
• Opportunities for development and progression
• Competitive salary and benefits (pro rata)

Application Process    

• Please apply using your CV only 

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 

• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair. 
  
Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 
 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 
• 29/30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme 
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

Vetting Process 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.