Skills Design Specialist (Projects)

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Key Information

Skills Design Specialist (Projects) - 2756

Grade: Band 3

Contract: Fixed Term Contract

Duration of contract: 12 Months

Salary: From £52,520 Per Annum

Location: Baker Street, Depot wide and Hybrid

Thursday 23rd October 2025 @ 23:59

Overview of Role

Responsible for analysing, designing and delivering high-quality learning solutions that meet organisational needs and drive meaningful learning outcomes. This includes creating and enhancing both new and existing learning programmes, with a focus on designing comprehensive, blended learning journeys that are innovative, engaging, and address key skills issues and compliance within the Transport for London Operations Group.

The role involves leading the training assurance approach across the RVAR Project challenging traditional approaches to learning to meet industry standards, embedding evidence-based methods through market research, and ensuring that learning solutions transform the business’s capabilities to meet current and future challenges.

Main Accountabilities

• Lead the innovation of training and competence approaches to create a consistent and quality assured method to developing operational training across a multi-modal organisation.
• Collaborate across Specialists to design and implement comprehensive learning programmes, based on clear, measurable and impactful learning objectives and outcomes that integrate diverse instructional strategies, digital tools, and delivery formats to enhance the learner experience and maximise business impact.
• Project manage the full project lifecycle of training design programmes, from inception to implementation, ensuring high quality training across modes and that learning programme designs are consistent and efficient based on competencies and skills. 
• Collaborate with content developers to ensure materials are engaging and aligned with modern learning principles, delivering value to both learners and the business.
• Foster strong relationships with key areas of the business to influence and alignment support for training assurance programmes and approaches that are industry leading and meet the wider needs of the whole of Operations.
• Collaborates directly with frontline / operational employees, team leads, and subject matter experts to conduct role specific, gap, and training needs analyses. Gathers detailed insights to ensure learning solutions are targeted, practical, and aligned with immediate performance challenges. Engages stakeholders to validate findings, address concerns, and ensure training initiatives are relevant, scoped appropriately, and deliver measurable impact at the team or departmental level.
• Continually monitor market trends and research into training and competence approaches, assessing how these could benefit our operational environment.

Skills, Knowledge & Experience

Skills

• Strong understanding of adult learning principles (e.g., Andragogy, ADDIE model, Kirkpatrick's Evaluation Model).
• Familiarity with modern instructional design models, including blended and experiential learning strategies.
• Knowledge of digital learning tools and platforms (e.g., LMS, e-learning authoring tools).
• Insight into how learning supports change initiatives and aligns with organisational goals.
• Working knowledge of project management and planning techniques to achieve continuous improvement (including risk management)
• Knowledge of training quality assurance techniques and processes.
• Knowledge of best practice training standards and competence techniques across safety critical industries.

Knowledge

• Ability to design engaging and interactive learning journeys using diverse formats (in-person, virtual, on-demand).
• Skilled in developing clear and measurable learning objectives aligned with business goals.
• Strong ability to build relationships and act as a trusted advisor to internal and external stakeholders.
• Proficient in conducting training needs analyses and identifying skill gaps.
• Adept at leveraging feedback to refine learning journeys and improve learner engagement.
• Responsible for processes, systems and procedures and ensuring they are accurately completed.
• Proven ability to engage and influence stakeholders at all levels, to drive a continuous improvements and consistent positive perceptions of the organization.

Experience

• Extensive experience in Learning and Development, including designing, implementing, and evaluating learning solutions.
• Proven track record in using instructional design models and digital learning tools.
• Experience working across diverse customer groups, ensuring adaptability to different business needs.
• Demonstrated experience in conducting needs analyses and collaborating with cross-functional teams to deliver results.
• Experience managing end-to-end skills projects, including resource allocation and delivery timelines.
• Experience in using data and metrics to measure training impact and improve organizational performance.

Application Process

Please apply using your CV. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.

As a fixed term contractor we can offer you a choice of pension arrangements. If you choose not to take our final salary pension scheme you will be paid an allowance on top of your salary, subject to Tax and National Insurance. We will share all the details with you at offer stage and the choice will be yours based on your circumstances. Depending on what you choose you can add up-to 14% to your salary.

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.