Content Developer - Projects

Job title: Content Developer – Projects 
ID: 3128
Grade: Pay Band 2  
Salary: From circa £38,258pa (dependant on skills, knowledge and experience) plus Excellent Benefits Package
Location: Baker Street, NW1 and TfL/LUL depot locations 
Contract Type: TfL
Contract details: Secondment 12 months and Permanent 

Application closing date: Wednesday 3rd December 2025 @ 23:59

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

x1 Fixed term contract for 12 months 
x1 Permanent vacancy

TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information. 

Overview of role

We have a great opportunity for a Content Developer responsible for developing, preparing, and editing content for a variety of course materials using communication methods tailored to each solution

You will design training packages using a range of software tools, including MS Office and e-learning platforms. This involves creating scripts and storyboards, producing digital graphic designs, and delivering creative solutions for the business through digital authoring software, photography, filming, graphic design, and animation where applicable.

The role also requires influencing best practices in technology adoption to enhance design content, while maintaining accountability for project costs, timelines, and investment programs specific to assigned lines or projects.

Key Accountabilities

• Deliver engaging, impactful and compliant digital and non-digital products that meet defined business objectives and learner needs and integrate with learning management systems.
• Drive proactive training development based on external market insights and promote best practices in technology-enhanced learning, ensuring projects are delivered on time, while maintaining accountability for alignment with project goals and internal and external project timelines.
• Ensure pre-development conditions are met by verifying the availability and functionality of necessary tools, applications, data, subject matter experts and access credentials, enabling seamless content development.
• Guarantee the quality and completeness of course materials, ensuring the contents are tested and ready for a smooth transition from design to delivery stages.
• Research and integrate innovative technologies and methodologies into course designs, collaborating with internal teams to embed cutting-edge learning solutions in the organization.
• Collaborate with subject matter experts to develop compliant, high-performing learning content that aligns with organisational standards and operational needs.
• Collaborate with the Skills Design Specialists to ensure learning interventions address identified learning objectives, outcomes and learner needs effectively.
• Align learning solutions with Competence Management principles, working closely with internal stakeholders to maintain organisational and regulatory compliance.
• Identify and promote best-practice learning solutions, showcasing their value and effectiveness to sponsors and stakeholders to achieve optimal outcomes.

Skills, Knowledge, and Experience 

Skills

• The ability to learn new software quickly (Essential)
• Ability to create content using instructional design tools (Articulate Story line and Adobe Captivate) (Essential)
• Work consistently with a high level of accuracy and attention to detail in the formulation of subject matter learning resources (Essential)
• Understand client requirements to create and amend existing content (Essential)
• Ability to apply a variety of different tools to test content to detect issues before quickly identifying how to fix them (Desirable)
• Ability to build effective working relationships and communicate, both orally and in writing, with people at all levels across the organisation and externally and to influence (Desirable)
• Responsible for processes, systems and procedures and ensuring they are accurately completed (Desirable)

Knowledge

• Understanding of SCORM e learning standard and the technical structure of digital learning courses (Essential)
• Good understanding of the Instructional Design Principles used to develop materials (Essential)
• An understanding of the composition and functions of an organisation wide Learning Management System (Essential)
• Intermediate to advance knowledge of all development suite products, Photoshop, Illustrator, Premiere Pro, InDesign etc; (Essential)
• Advance use of MS Word and PowerPoint and intermediate to advanced knowledge of Excel (Essential)

Experience

• Extensive experience using industry standard content authoring tools and content management systems (Essential)
• Working with subject matter experts to ensure learning content and design meets the business need (Desirable)
• Experience of MS Office applications (Word, Excel and PowerPoint) (Essential)
• Experience of taking a concept and transforming it to a deliverable learning output (Essential)
• Substantial, proven experience of using a variety of media and photography and identifying visual material that is appropriate for incorporation into learning resources (Desirable)
• Proven experience in managing the development and completion of a diverse range of learning resources to deadlines (Essential)

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

• Please apply using your CV only
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
• PDF format preferred and do not include any photographs or images 

  
Short listing will be carried out based on answers to any pre-screening questions and the information on your CV.  

Additional Information

We are currently recruiting for 2 vacancies (Secondment/FTC and Permanent). Please indicate on your application your 1st and 2nd preference. 

As part of this role, you will be working in safety critical environments; therefore, Occupational Health Clearance may be required. 

This role requires you to travel to other TfL/LUL locations from time to time.

Interviews are set to take place between 15th - 19th December 2025. If you are shortlisted for an interview, please ensure you are available during that time. 

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

• Final salary pension scheme 
• Free travel for you on the TfL network 
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme (optional) 
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers 
• Discounted Eurostar travel

As a fixed term contractor, we can offer you a choice of pension arrangements. If you choose not to take our final salary pension scheme you will be paid an allowance on top of your salary, subject to Tax and National Insurance. We will share all the details with you at offer stage and the choice will be yours based on your circumstances. Depending on what you choose you can add up-to 14% to your salary.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.