Training Content Developer

Salary: £56,641
Grade: SMF0

Contract type: LU

Reference: 1331

Contract details: Fixed Term Contract for 6 months

Location: Baker Street/Hybrid

Hours: Office hours

Application closing date: 19 June at 23:59. We may close this advert early if we receive a high volume of suitable applications.

Overview of project/role

This role will develop, prepare and edit content for various course materials using different methods of communications appropriate to the learning solution. This will include front end web development activities including copy writing and formatting, influencing best practice on new technologies. The role will develop training packages using a range of software, including MS Office and e-Learning solutions. This includes creating content scripts and storyboards to produce digital graphic designs and creative solutions for the business. The role will influence best practice on new technologies to enhance content of design work taking accountability for the cost and timing of projects and investment programmes, specific to the lines or projects for which they are accountable.

Key Accountabilities

• Design and build engaging digital and non-digital complex products such as e-learning, blended, games, animated videos and resources.
• Influence best practice on new technologies to enhance content of design work taking accountability for the cost and timing of projects and investment programmes, specific to the lines or projects for which they are accountable.
• Pro-actively verify all necessary pre-conditions are in place for the development of content (training tools, access to applications - such as password creation, re-sets etc., suitable data etc.)
• Assure content of course material to ensure a smooth handover from design to delivery.
• Research new technologies and design approaches for courses and liaise with internal and external suppliers to ensure that new technology and ways of learning are embedded in the organization.
• Liaise with subject matter experts across all disciplines in order to ensure to manage the development of learning event content ensuring that compliance and performance standards are reflected within developed outputs.
• Ensure all course material produced is compliant with learning management systems.
• Align to internal / external project plans and ensure they are delivered on time
• Coordinate with Design Manager to ensure that designed and developed learning interventions reflect identified business and learner needs
• Liaise and collaborate with the Audit and Compliance Team, to ensure that developed learning solutions are aligned with Competence Management principles
• Pro-actively identify and implement best practice solutions, marketing these as the best outcomes for sponsors and stakeholders concerned
• Provide leadership to the content developer apprentices to ensure that best practice are known

Skills, Knowledge & Experience

Skills

• The ability to learn new software quickly (essential)
• Creating content using instructional design tools (Articulate Story line and Adobe Captivate) (essential)
• Work consistently with a high level of accuracy and attention to detail in the formulation of subject matter for learning events (essential)
• Understand client requirements in order to create and amend existing content (essential)
• Test content to detect issues before quickly identifying how to fix them (essential)
• Follow the latest technology and trends to enhance opportunities for learners and clients and use this knowledge to coach others (essential)
• Ability to build effective working relationships and communicate, both orally and in writing, with people at all levels across the organisation and externally and to influence (essential)

Knowledge

• Understanding of SCORM e learning standard and the technical structure of digital learning courses (desirable)
• Good understanding of the Instructional Design Principles used to develop on – line learning content (desirable)
• An understanding of the composition and functions of an organisation wide Learning Management System (desirable)
• Knowledge of a variety of e learning authoring tools and how they can be used in the development of e learning content (desirable)
• Knowledge of Skills Development, delivery strategy and priorities (desirable)
• Thorough knowledge of the Design Assurance Process to ensure that learning events that are built reflect departmental design standards (essential)
• Thorough knowledge of the cyclical stages of the learning cycle (essential)
• Intermediate to advance knowledge of all Adobe suite products, Photoshop, Illustrator, Premiere Pro, After Effects and Bridge (essential)
• Intermediate knowledge of MAC OS (desirable)
• Advanced knowledge of MS office products, in particular, PowerPoint, including the use of ‘Developer’, Word and Excel (essential)

Experience

• Using industry standard web development and editing software, E – learning authoring tools and content management systems (experience with Skill soft systems would be beneficial) (desirable)
• Working with subject matter experts to ensure learning content and design meets the business need (essential)
• Experience of MS Office applications (Word and PowerPoint) (essential)
• Experience of taking a concept and transforming it to a deliverable learning output (essential)
• Substantial, proven experience of videography (filming) using a variety of media and equipment and photography and identifying visual material that is appropriate for incorporation into learning events (desirable)
• Proven experience in managing the development and completion of a diverse range of learning events to milestones and deadlines (essential)

Application Process 

• Please apply using your CV and a one-page covering letter
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme 
• Free travel for you on the TfL network 
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional) 
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers 
• Discounted Eurostar travel