Interpretation Project Delivery Manager

Job title: Interpretation & Project Delivery Manager
Salary: Circa £45,000
Grade: Band 3
Contract type: TfL
Reference: 5745
Team: Design and Presentation
Contract details: Permanent
Location: London Transport Museum /Covent Garden/Hybrid

Application closing date: 19th October @23.59

A cover letter will be required

Please Note: We reserve the right to close this vacancy early should we receive a high volume of applications; therefore, we encourage interested candidates to apply as soon as possible.

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.  

Shape the Future of London's Most Ambitious Museum Projects

London Transport Museum is looking for an experienced Interpretation & Project Delivery Manager to support the delivery of major exhibitions, gallery developments and capital projects that bring London's transport story to life.

This role offers an exciting opportunity to play a key role in delivering LTM50, a major transformation programme that will improve visitor experiences across the Museum in Covent Garden. Alongside this flagship programme, you'll also oversee a varied portfolio of business-as-usual projects, exhibitions and gallery improvements.

Working closely with the Head of Design & Presentation / Programme Lead of LTM50, you'll combine creative interpretation with strong project delivery expertise, ensuring projects are delivered successfully from concept through to completion. A thorough understanding of the RIBA Plan of Works is essential.

About the Role

You'll manage the planning and delivery of exhibition, gallery and visitor experience projects, coordinating budgets, programmes, consultants and contractors while ensuring high-quality outcomes.

This role sits firmly within the capital projects space and would suit someone with experience delivering design, exhibition, construction or visitor-focused projects.

Key Responsibilities

• Lead the delivery of exhibition, gallery and capital projects from concept through to completion.
• Manage project budgets, timelines, risks and resources.
• Oversee consultants, designers, contractors and suppliers.
• Support the development of interpretation, storytelling and visitor experiences.
• Work closely with content, collections, design and estates teams.
• Ensure projects are delivered safely, efficiently and to a high standard.
• Support the LTM50 Programme Lead to successfully deliver the Museum's major transformation programme.
• Balance strategic capital projects alongside ongoing business-as-usual activity.
• Drive innovation and best practice across project delivery and interpretation.

About You

We're looking for a collaborative and experienced project professional who can bridge the gap between creative vision and successful delivery.

You will have:

• Experience delivering capital, construction, design, exhibition, gallery or visitor experience projects.
• Strong project and programme management skills.
• Experience managing budgets, procurement and contractors.
• Excellent stakeholder management skills.
• The ability to manage multiple projects simultaneously.
• Experience working with designers, consultants and production teams.
• Strong communication and presentation skills.
• A proactive and solutions-focused approach.

Ideally, you'll also have:

• Experience within museums, cultural organisations, heritage or visitor attractions.
• Knowledge of exhibition design, interpretation and audience engagement.
• An understanding of construction and gallery build processes.
• Experience working within complex stakeholder environments.

Why Join Us?

This is an opportunity to shape some of the most significant projects within London Transport Museum's future programme.

You'll work on:

• Major gallery developments.
• High-profile exhibitions.
• Visitor experience transformation projects.
• Significant capital investment programmes.
• The landmark LTM50 programme.

If you're passionate about delivering outstanding visitor experiences through creative design, interpretation and project leadership, we'd love to hear from you.

Application Process   

• Please apply using your CV and cover letter 
• You will be required to answer 3 concise screening questions
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 
• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them. 

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.    

Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 
 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 
• 30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme 
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

Vetting Process 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.