Merchandising Assistant

Welcome to Transport for London Careers
 
Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career.  Here you can start your journey!

Key Information

Job title: Merchandising Assistant

Salary: £28,780.00                                         

Band: 1

Contract type: Permanent/Full Time/ Plus Hybrid.               

Location: LTM 20 Cranbourn Street, London, WC2H 7AA

Hybrid working, within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Application closing date: Monday 13th October @ 23:59

About London Transport Museum (LTM)

Based in Covent Garden, we are the world’s leading museum of urban transport and an award-winning day out. But that’s just part of our story. We are passionate. We are curious. We are adventurous.

As a heritage and education charity, we reach every primary school in the capital to fire the imaginations of tomorrow’s engineers, designers, scientists, and arts enthusiasts. With business partners and industry decision-makers, we tackle the topics that matter to London, from smart cities to green innovation.

We want to close skills gaps, redress gender imbalances and create opportunities for under-represented and disadvantaged communities.

We want to ignite curiosity to shape the future.

At LTM we welcome children, young people and adults at risk as Museum visitors and through engagement projects. We take safeguarding our visitors seriously and ensure all our staff and volunteers are DBS checked, regularly trained, and feel confident following our thorough safeguarding procedures. At LTM, safeguarding is everyone’s responsibility.

Overview of role

To support the Retail Merchandiser and Assistant Merchandiser in the effective stock management of all products across the London Transport Museum (LTM) retail businesses ensuring levels meet demand and are within stock holding budgets whilst maximising sales and margin targets.

The role is also responsible for producing daily, weekly, and periodic reporting to update the rest of the retail ream on sales performance and other key metrics.

Key Accountabilities

• Support the Merchandiser and Assistant Merchandiser to deliver agreed financial objectives including sales, profit, margin and stock-holding targets

• Assist the AM for producing daily sales updates for the retail team, weekly and periodic sales, profit & stock reports to inform the retail and finance teams of performance

• Producing ad-hoc reporting and information as required by the wider Retail Team

• Assist the AM with the day-to-day management and housekeeping of LTM's Electronic Point Of Sale (EPOS) system including the setting up of promotions, actioning price changes, and maintaining item attributes

• Support the Merchandiser and AM in producing the retail Weekly Sales Stock & Intake (WSSI) report and stock tracker, monitoring available Open To Buy (OTB) levels, and helping to ensure stock targets are met

• Support the Merchandiser and AM in monitoring stock levels in all branches, taking account of all upcoming promotional activity & seasonal trends and producing pick lists for the depot team to create interbranch stock transfers

• Support in the management and analysis of weekly stock checks and the annual stock take, suggesting continuous ways to improve processes, reduce stock loss, and improve stock accuracy

• Work closely with the Retail Stock Assistant to address any under or over stock issues

• Ensuring that stock availability is maintained at 95% or more in all branches

• Assist the AM with processing of product write-offs approved by the Retail Merchandiser

• Following range sign off’s by the Buying & Merchandising (B&M) team placing initial orders with suppliers, updating the new product tracker/ critical path, and providing setup information to our 3rd party online fulfillers

• Reviewing continuity product performance and proposing orders to place to the Merchandiser to ensure stock availability

• Support the AM in reviewing retail stock invoices, updating the EPOS system, and passing approved invoices for payment

• Support the Offsite Sales & Special Projects Manager (OS&SPM) in processing trade orders by reviewing stock availability and producing pick lists for the depot team to despatch

• Chase suppliers to ensure deliveries made on time, updating the EPOS system and new product tracker accordingly if dates change

• Processing Goods In received at our 3rd party online fulfiller into LTM’s EPOS system to ensure stock accuracy

Skills

Essential

• Excellent Excel skills
• Highly numerate
• Organized, methodical with good attention to detail
• Team worker with the ability to both establish good working relationships and to support and co-operate with others
• Proactive, self-motivated and experienced in managing multiple priorities
• Calm under pressure and able to organise and prioritise workload

Knowledge

Essential

• A good level of IT/computer skills including a good working knowledge of email, Internet, MS Word and Excel
• Level 2 in numeracy
• Accurate data input and handling

Desirable

• Understanding of high street and cultural retail market

Experience

Essential

• Experience of working in a retail environment
• Working in a highly commercial and results driven environment

Desirable

• Experience of working in a retail head office environment
• Previous experience in the use of EPOS systems

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process 

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and 1 page Cover letter.

Word format preferred and please do not include any photographs or images.

The closing date for applications is Monday 13th October @ 23:59

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers
• Discounted Eurostar travel

 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.