Assistant Resource Manager

Job Title: Assistant Resource Manager

Position Type: TfL Permanent

Grade: Pay Band 2

Salary:  Circa £37K per annum depending on skills, knowledge, and experience

Location: ES / Hybrid

Number of roles: 1

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Job Purpose

Responsible for the day-to-day resource management processes, including: headcount forecasting and role end dates; approval and implementation of requested HR changes; maintaining records of current staff allocation; managing staff recruitment/contracting through TfL Recruitment in line with the Resourcing Strategy to support delivery and functional lead requirements. Also assisting with other Resource Managers in activities like PMC & PMO Training and tasks relating to Graduates & Apprentices.

Key Accountabilities 

• Support and maintain a strategic workforce plan for relevant business unit to forecast demand and supply requirements for the short, medium and longer term
• Assist in the coordination of resourcing plans with Resource and Capability Development Managers to ensure the effective utilisation of labour and skills across various business areas
• Managing the authorisation process for contract extensions and supporting managers in these processes
• Administering the recruitment process for permanent and temporary staff, and providing progress updates to managers, including analysing and interpreting data relating to resource skill profiling, perm/agency ratios and cost
• Acting as the custodian and controller of organisational charts and staff list ensuring that they are updated on a period basis
• Assist in the identification of trends in workforce composition. Monitor metrics and key performance indicators in collaboration with the Analytics & Information Manager to enable the continuous improvement of resource management capability
• Support the development of function-specific training needs analysis and associated development plan on behalf of the relevant Functional Lead
• Support the management of all staff competency records to ensure compliance with the needs of TfL Governance and external regulatory requirements
• Support the management of all associated SAP records and change approvals for the appropriate delivery area, managing organisation structure changes and maintaining accurate and consistent organisation charts
• Administering the recruitment process on behalf of the business, providing progress updates to managers.
• Monitor the PMC Training mailbox and respond to queries in a timely manner
• Liaise with external Training supplier to set people up on courses and other activities
• Support Graduate and Apprentice Sponsor with activities where required

Skills, Knowledge & Experience 

Skills

• Good influencing and organisation skills to manage and embed Resource Management methodology and process in support of delivery of high risk, value and complex projects and work items
• Specific technical skills include: Good knowledge of relevant software such as Excel and Visio
• Attention to detail
• Stakeholder Management

Knowledge

• Academic qualification demonstrating numerical and analytical capability
• Good knowledge of Excel and Visio
• Understanding of the project lifecycle and the different roles required
• Knowledge of resourcing and recruitment processes

Experience

• Demonstrable experience of resource management and planning in a matrix environment
• Experience of administering staff recruitment processes
• Experience of using Visio for creation of org charts
• Experience of using Excel for recording, running queries and reporting of information
• Awareness of strategic workforce planning

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your CV and a two-page covering letter.

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images

The closing date for applications is Sunday 4th January 2026 @ 23:59

Benefits 

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

• Final salary pension scheme

• Free travel for you on the TfL network

• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket

• 30 days annual leave plus public and bank holidays

• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.

• Private healthcare discounted scheme (optional)

• Tax-efficient cycle-to-work programme

• Retail, health, leisure and travel offers

• Discounted Eurostar travel