Transport Planner
Date: 13 Dec 2025
Location: London (Palestra), Surface Transport Corp
Company: TfL, GLA or OPDC
Job title – Transport Planner
Salary – £36,000
Location –Palestra - include hybrid working
Contract Type – Permanent (TfL)
Band - 2
Overview of role
To support the development of changes to the bus network that support TfL's strategic objectives through detailed analysis of customer journey time, service reliability, network capacity, connectivity and other data sources resulting in strong business cases that optimise services. The role requires an understanding of the internal and external factors affecting the bus network and working with a range of stakeholders to deliver changes.
Key Accountabilities
- Assist in the development of strategies, policies and service planning for Public Transport in line with the Mayor’s Transport Strategy (MTS), and best practice, guidance and legislation to ensure TfL's strategic objectives are met
- Support the provision of Public Transport Service Planning input into TfL wide policy, in particular in relation to revisions to the MTS, transport modelling, appraisal, land use planning and influence funding opportunities to ensure appropriate transport provision
- Undertake detailed analysis of feasibility, costing, passenger benefit and performance impact evaluation of service change proposals, including appropriate modelling, and other data analysis to enable effective evidence led decision making and informing stakeholders.
- Undertake business case development to ensure proposals deliver value for money.
- Undertake a wide range of ad-hoc analyses of transport planning proposals, and develop the necessary expertise and familiarity with the relevant databases to provide accurate, insightful and meaningful interpretation.
- Assist in building and securing stakeholder support for service changes and projects across and outside the business to ensure deliverability
- Support senior staff in providing appropriate responses to external enquiries and consultations.
- Monitor and review the impact of selected service changes on TfL's customers and on TfL's delivery of its strategic objectives including value for money, customer journey time, reliability, capacity and connectivity and improve efficiency.
- Manage smaller programme of works (or assist in larger) to deliver plans, obtaining governance approvals
Key Interfaces
- Manager, Senior Managers across TfL, in particular operational and contract managers.
- London Boroughs and local authorities as appropriate.
- City Planning to develop inputs into high level strategy and to ensure alignment of objectives
- Public transport operators
- Stakeholders.
- Developers, hospitals, schools as appropriate.
Skills, Knowledge & Experience
Skills
- Ability to prepare plans to tight timescales (E)
- Strong influencing and negotiating skills (D)
- Strong written and verbal communications skills (E)
- Strong analytical skills in appraising service changes through business case development (D)
- Data collection and analysis skills with the ability to research and interpret the outputs (D)
Knowledge
- A degree in a relevant discipline or equivalent experience (E)
- Knowledge of Transport Planning principles and application. In particular public transport service planning and reliability issues and the metrics measuring these. (D)
- Knowledge of public transport issues in general, the structure of the public transport industry and the characteristics of the London travel market (D)
- An understanding of the range of modelling and analytical techniques used in Transport Planning (D)
- Knowledge of Business Case principles (D)
Experience
- Experience of defining and prioritising resource needs, and to plan accordingly (D)
- Experience of participating in multiple teams and negotiating with others (D)
- Experience of interpreting different information sources and communicating them to decision makers effectively (D)
- Experience in analysing and interpreting numerical data (D)
Application Process
• Please apply using your CV , PDF format preferred and do not include any photographs or images. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
The closing date for applications is 21st December @ 23:59
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
Formal warnings:
Internal employees with any current formal warnings are not eligible to apply for internal TfL vacancies until expiry of the warning. Ineligible applications may be withdrawn. Details of what is defined as a current formal warning can be found on Platform: https://transportforlondon.sharepoint.com/sites/Instructions-and-guidance-people-performance-and-rewards/SitePages/Applying-for-a-vacancy-with-a-formal-warning.aspx
NPL Applications
Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.