Senior Business Optimisation Manager

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Key Information

Job title –  Senior Business Optimisation Manager
Grade-  Band 4
Salary-  Circa £83,500
Location -  London (including Acton and Ruislip depots)
Contract Type – Permanent- TFL  

Overview of project/role

Logistics and Manufacturing (L&M) manages a wide range of activities within Transport for London – including its in-house manufacturing and train overhaul teams, the engineering train, HGV and van fleets, warehousing and track access. We are looking for a key member of the L&M leadership team, responsible for guiding and leading key activities, including Safety, Quality and Compliance, Engineering, Commercial, Finance and Subcontract Support services to ensure robust and continually improving capacity for L&M.

Interfacing with internal and external stakeholders, using a data-driven and planning-led approach deliver improved resource utilisation and ongoing sustainable financial improvement. Co-ordinate and lead on pan Asset Performance Delivery (APD) improvement initiatives as required

Key Accountabilities

• Lead, oversee and inspire a diverse, multidisciplinary team to ensure consistent and compliant delivery of support services for L&M and wider stakeholders;
• Implement monitor & deliver key strategic and local change initiatives in regard to Business Optimisation to define and fully optimise end to end processes & ways of working both for the team, across L&M and within TfL.
• Accountable for developing and maintaining L&M’s management systems and processes needed to ensure consistent service delivery across all areas; ensuring targeted removal of silo working and encouraging shared working and resources.
• Responsible for working closely with L&M leadership team & stakeholders to review existing services and tactically explore opportunities for cost performance optimisation across the value chain, in conjunction with business priorities. Addressing any identified gaps to ensure ongoing delivery of key projects, pending a longer term review of requirements.
• To lead by example ensuring appropriate standards are met for the management of safety, environment and risk, compliance with statutory obligations whilst developing practices and plans to improve safety year on year across the L&M upholding the prevention of all injuries or harm to customers, employees and others as a core company value
• To ensure the disciplines within L&M improve, perform & adopt a data driven approach to improve the overall service to customers; inclusive of understanding current & forecast demand, identifying key trends signifying longer term improvement & also analysing team performance & optimisation to achieve higher performance at a lower cost year on year
• Responsible for ensuring long term strategic approach to Business Optimisation, ensuring clear delivery targets and Key Performance Indicators are in place to drive improvement and track/manage any potential risks to reputation and/or team delivery. 

Skills, Knowledge & Experience

Skills

• Strong, inclusive and inspirational leadership skills at a senior level to ensure effective team development and address challenges/barriers that impact on people leadership.
• Proven ability to communicate with colleagues at all levels across the organisation, including both external and internal stakeholders
• Strong business/financial acumen and commercial awareness in the context of driving financial change
• Ability to speedily analyse complex situations and formulate appropriate plans and solutions to drive improvement,utilising data and structured problem solving techniques.
• Commitment to embedding a continuous improvement culture throughout L&M
• Adaptive approach with the ability to independently challenge in the context of being part of a wider team & organisation
• Ability to assess priorities and understand the optimal use of resources to drive industry leading services

Knowledge

• Business degree, relevant professional qualification or equivalent.
• In-depth knowledge of stakeholder engagement tools and techniques in a complex, regulated operations maintenance environment.
• Knowledge of relevant health and safety legislation, guidance and good practice.
• Strong knowledge of relevant procurement; managing contractual and supplier interfaces; legal aspects; financial management and controls
• Knowledge of developing and delivering effective business strategy in the operational context to drive long-term efficiency

Experience

• Experience of leading a diverse business unit containing a variety of disciplines; differing in scope, delivery and complexity
• Experience of the practical application and benefits of optimising businesses and empowering colleagues to identify and resolve complex business issues
• Experience of applying LEAN or similar techniques to drive strategic performance improvements and performance measurement to deliver optimal results
• Strong business focus with commitment to driving performance, reliability and financial efficiency.

Application Process 

• Please apply using your CV. PDF format preferred and do not include any photographs or images.
• Please apply using your CV and a Two page covering letter setting out how you match a strong cross section of the Knowledge, Skills and Experience set out above, and how you can bring that to support and drive improvements across L&M. PDF format preferred and do not include any photographs or images. 

The closing date for applications Thursday 17th July @ 11:59pm . We may close this advert early if we receive a high volume of suitable applications.

OPTIONAL Fixed term contract/Secondment opportunity for x months [if appropriate]
As a fixed term contractor we can offer you a choice of pension arrangements. If you choose not to take our final salary pension scheme you will be paid an allowance on top of your salary, subject to Tax and National Insurance. We will share all the details with you at offer stage and the choice will be yours based on your circumstances. Depending on what you choose you can add up-to 14% to your salary.

OPTIONAL 
Secondment wording: A X month secondment opportunity, with the possibility of permanency.  
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits  
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.