Library Assistant (LTM)

Job title:  Library Assistant (LTM) (4566)
Salary: Circa £29,300 - £31,500
Grade: Band 1
Contract type: TfL
Reference: 4566
Team: London Transport Museum (LTM) – Library Team
Contract details: Permanent/Full Time
Location: Primarily onsite – usually 4 days at the Museum Depot (Acton), 1 day at LTM offices (central London)

Application closing date: 21st June at 23.59

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Overview of the Role

London Transport Museum’s (LTM’s) mission is to ignite curiosity to shape the future. The Museum Library contributes to this broader educational purpose by meeting the information needs of colleagues across the organisation. We also facilitate research visits and answer enquiries from the wider public on diverse topics, such as transport, social history, art, design, and architecture.

We are recruiting for a Library Assistant to support the day-to-day running of the LTM Library. This is a hands-on, varied role focused on keeping the Library operating efficiently and delivering a high-quality service to both internal teams and external enquirers. You will work collaboratively as part of our small and friendly Library team, helping to ensure the preservation and accessibility of our Library collection.

This is an exciting opportunity to join a library operating in a museum context. The role requires a proactive and organised individual who can manage their own workload, adapt to changing priorities, and contribute to the smooth delivery of library services.

Key Accountabilities

• Liaise with LTM colleagues and suppliers to purchase new books and materials
• Manage essential administrative tasks, including LTM subscriptions and financial processes (e.g. invoices, card payments)
• Regularly check in new resources and process items according to collection guidelines (e.g. labelling, housing, storage)
• Support journals management, including chasing missing copies and preparing material for binding
• Handle routine email enquiries, help facilitate research visits, and assist with staff loans and returns
• Use our Library Management System (Soutron) to assist with cataloguing, record maintenance, and data cleaning
• Assist with collection management activities – including shelving and reorganisation of resources, stock audits and withdrawals, and basic preservation tasks
• Take clippings from newspapers/magazines to develop our subject files of press coverage on relevant topics

Skills, Knowledge & Experience

Essential:

• Strong customer service skills, with experience in a public-facing or service-based role
• Good communication skills, both written and verbal
• Excellent attention to detail and high levels of accuracy
• Highly organised, with an ability to independently manage and prioritise workloads
• Experience of libraries either as a staff member, volunteer, or library user
• Proficient IT skills, including Microsoft Office
• Experience carrying out administrative tasks
• Able to work flexibly, proactively, and collaboratively as part of a team

Application Process    

• Please apply using your CV only 
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 

• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair. 
  
Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 
 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 
• 29/30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme 
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

Vetting Process 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.