Administrator

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Key Information

Job title: Administrator
Salary:  £25k - £35k
Contract type: Permanent
Reference: 3791
Location*:  Palestra/Hybrid

Application closing date: 31/03/2026 at 23:59pm 

*Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.  

TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information.  

Overview of project/role 

This role is responsible for providing administrative support to ensure the effective day-to-day operation of the wider directorate, enabling governance, non-operational resourcing, and other administrative processes to work smoothly.

Key Accountabilities 

1. Providing administrative support to assist the effective running of a wider directorate or office. This will include supporting local processes in achieving effective business outcomes within the respective area
2. Accountable for the efficient co-ordination and maintaining of information, documents and records for the respective directorate or office
3. Assisting with the distribution of directorate wide internal communications in collaboration with the Executive Office and Support Services
4. Supporting the management and co-ordination of systems for effective handling of work, internally and across directorate areas
5. Supporting with the co-ordination of purchasing and budget/procurement support activities (including raising POs, liaising with vendors and Finance)
6. Supporting the wider directorate in the administration and awareness of internal SHE obligations for the area (including but not limited to: PGIs, Safety tours; Senior Management engagement; DSE Assessments; carbon literacy training)
7. Accountable for providing support at local and directorate wide meetings, including note taking and capturing key actions
8. To provide coverage of any general administration activities across the Executive Office team

Skills, Knowledge & Experience  

Skills

• Good written and verbal communication skills to be able to respond to correspondence in a clear and succinct manner
• Highly skilled in the use of Microsoft Office applications
• Understanding of SharePoint site creation and design, as well as maintenance
• Ability to build effective working relationships with colleagues across the organisation at all levels
• Ability to provide support in meetings including capturing minutes and actions
• Competent in data entry and maintenance, with the ability to analyse data sets if required

Knowledge

• Good knowledge of TfL management/administrative systems
• Knowledge of finance and budgets where required
• Knowledge of common office procedures
• Understanding of TfL Policies, procedures and processes
• Awareness of key contacts internal and external to the respective office/directorate
• Good knowledge and ability on how to develop presentations and reports for the Office at all levels

Experience

• Experience in working within an office environment, providing administrative support to a directorate or business area
• Experience in using Microsoft Applications proficiently
• Experience of working under pressure within a large and complex organization
• Experience of engaging with internal and external stakeholders

Application Process   

• Please apply using your CV and a two-page covering letter
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. 
 

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits  
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.