Capability Manager - Commercial Capability

Job title: Capability Manager - Commercial
Salary: c.£60,000
Grade: Band 3
Contract type: TfL
Reference: 3693
Team: Commercial Capability
Contract details: Perm
Location: Palestra/Hybrid

Application closing date: 8th October @ 23.59

Please Note: We reserve the right to close this vacancy early should we receive a high volume of applications; therefore, we encourage interested candidates to apply as soon as possible.

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.  

Overview of the Role

This is a key role within Procurement & Commercial, responsible for strengthening commercial capability across the function. You will drive improvements to commercial processes, tools and standards, ensuring teams have the skills, knowledge and frameworks needed to deliver consistent, high-quality commercial outcomes. Working across a complex stakeholder environment, you will lead initiatives that enhance capability, improve performance and embed commercial best practice.

We're particularly interested in candidates who can demonstrate:

• Strong Procurement & Commercial acumen.
• Experience leading projects and programmes within a commercial or procurement environment.
• A successful track record of delivering continuous improvement and business change.
• The ability to influence senior stakeholders and embed commercial best practice across an organisation.

Key Accountabilities

• Lead the development of commercial capability across Procurement & Commercial, ensuring the function is equipped to meet current and future business needs.
• Design, implement and embed commercial capability frameworks, processes and tools that drive consistency, efficiency and best practice.
• Deliver commercial capability improvement projects that enhance commercial skills, knowledge and performance across the function, using data and insights to identify opportunities, measure success and inform decision making.
• Drive continuous improvement activities, challenging existing ways of working and implementing practical solutions that add value.
• Build strong stakeholder relationships, providing expert advice and influencing the delivery of TfL’s commercial objectives.  

Skills, Knowledge & Experience

Essential:

• Experience of Procurement & Commercial processes, including sourcing, category management, contract management and commercial governance.
• Proven experience delivering commercial, procurement or business improvement initiatives within a complex organisation.
• Strong project and programme management skills, with experience managing multiple workstreams, priorities, risks and stakeholders.
• Experience developing and embedding commercial processes and frameworks that improve performance and consistency.
• Strong commercial acumen with the ability to identify opportunities, solve problems and improve performance.
• Excellent stakeholder management and influencing skills, including engagement with senior leaders.
• Strong analytical skills and experience using data and performance metrics to drive decisions and improvements.
• Experience working across the end-to-end commercial lifecycle and promoting commercial best practice.
• Ability to lead change, drive adoption and deliver sustainable improvements across teams and functions.

Application Process    

• Please apply using your CV only 

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 

• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them. 

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.    

Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 
 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 
• 30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme 
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

Vetting Process 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.