Change Portfolio Manager - Benefits Specialist SME

Job:  Change Portfolio Manager – (Benefits Management SME)

Band:  3

Location:   Southwark/Hybrid
Salary:   Circa £58k

Contract:   Permanent

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Take part in our biggest challenge to date and change London’s transport for the better

Role Overview

London is a world-class city that’s home to 8.6 million people and visited every year by 19 million more. Keeping up with its growth while modernising our organisation is a huge challenge, but one that TfL rises to every day. Our ambitious Change Portfolio plays a significant role in this, making us a more efficient, dynamic, and future-facing government body. Right now, we’re looking for experience and skills in complex Portfolio management to help make it a success.

Key Accountabilities 

As a Change Portfolio Manager, you will bring the strategic focus that helps us manage our multi-million-pound Change Portfolio with a strong lense on our benefits tracking and realisation. You will work closely with the programmes within the Change landscape providing portfolio management insight and expertise, as well as reporting at a portfolio level to influence decision making and ensure we’re focused on the right things at the right times and keeping programmes and the portfolio accountable.

To be successful in your role as a Change Portfolio Manager you will need to be:

• Highly experienced in Benefit management within a Portfolio, actively identifying, quantifying and tracking the realisation of Benefits (financial and non-financial) and working with key stakeholders to ensure these are identified and embedded – Essential
• Translating large complex data into succinct messaging and/or reports, and presenting this to audiences at all levels – including the use of Power BI - Essential
• Managing effective governance decision making forums - Essential
• Experience of engaging, advising and influencing at all levels of an organisation including senior managers, whilst projecting credibility and self-assurance - Essential

You will bring the following skills and knowledge to the role, and our existing Change Portfolio team:

• Strong ability to track and report on portfolio performance and benefit realisation through analysing data and drawing out insight and trends that add value to the wider team and our customers - Essential
• Understanding of RAID management and its application in a Change environment, with proven experience of doing this at a Portfolio level - Essential
• Ability to use data to develop a Portfolio plan, identifying key milestones, dependencies and supporting the business to sequence - Essential
• Knowledge & application of both Project Management & Change Management Methodologies and the ability to improve, providing tailored recommendations to do so
• Understanding of how to align a Change Portfolio to an organisational strategy
• Qualifications in either Prince2, APM, P3M, Managing Successful Programmes

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your 2 page CV

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images

The closing date for applications is Sunday 1st February at 23:59.

First stage assessments for shortlisted candidates are scheduled for 18th and 19th February 2026.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

•           Final salary pension scheme

•           Free travel for you on the TfL network

•           Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket

•           30 days annual leave plus public and bank holidays

•           TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.

•           Private healthcare discounted scheme (optional)

•           Tax-efficient cycle-to-work programme

•           Retail, health, leisure and travel offers

•           Discounted Eurostar travel