Network Performance Officer

Job title:  Network Performance Officer

Salary:  Circa £33,000
Grade:  Band 1
Contract type: TfL
Reference: 5933
Team:  Streets Performance
Contract details:  Permanent
Location: Palestra/Hybrid

You will be expected in work in the office 50% of the time over a four week period, typically 2.5 days per week.

This role will be supported with a structured two year training plan offering opportunity to progress subject successful completion of knowledge checks / assessments

Please note: This role requires flexibility to work outside normal business hours, including occasional evenings, nights and weekends subject to operational demands. Expected start date: January 2027 / Early 2027.

Application closing date:  20th October @23.59

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.  

Overview

An exciting opportunity has arisen to join one of Transport for London's operationally focused Streets Performance Area Teams as a Network Performance Officer.

This role plays a key part in supporting the performance of London's road network across focusing on delivering improvements to sustainable transport modes through the operation of road traffic signals (this role is not related to the operation of London Underground signalling). You will work alongside experienced Network Managers and technical specialists, helping to monitor, assess and optimise traffic signal operations to keep London moving safely and efficiently.

This is an ideal opportunity for someone with strong analytical skills, an interest in transport operations,traffic signals, traffic modelling and a desire to develop a career in Streets Performance.  The role offers a good balance between site work and office, something our teams really enjoy as part of the role.

The successful candidate will join a structured 24-month development programme designed to build the technical knowledge, skills and operational experience required to progress within the team. We've seen individuals successfully develop and progress from entry-level positions into more senior Network Management roles, making this an excellent opportunity for someone looking to build a long-term career within TfL.

We're particularly interested in candidates who can demonstrate strong potential, curiosity and a willingness to learn. Whilst relevant experience is beneficial, we recognise that aptitude, problem-solving ability and a desire to develop can be just as important as direct industry experience.

What We're Looking For

• A proactive and motivated individual who enjoys solving problems, analysing data and making a positive impact.
• A genuine interest in transport signals and network performance.
• Strong collaboration and communication skills.
• The ability to learn quickly and thrive in a fast-paced operational environment.
• Confidence in interpreting data and using insight to support decision-making.
• A solutions-focused mindset with a passion for continuous improvement.
• A desire to develop specialist knowledge within a complex and high-profile operational environment.
• Evidence of strong potential and aptitude, with a willingness to learn and develop through a structured training programme.

Why Join This Team?

• Participate in a structured 24-month training and development programme.
• Benefit from clear career development and progression opportunities within Streets Performance.
• Contribute to the operation of one of the world's busiest and most complex road networks.
• Gain exposure to traffic management technologies, network operations and traffic modelling.
• Work alongside experienced Network Managers and technical specialists responsible for keeping London moving.
• Access excellent learning and development opportunities to support your career growth.
• Take on varied, interesting and meaningful work with real-world impact.
• Play a key role in improving network performance and supporting London's travelling public.
• Develop specialist knowledge within a unique and high-profile operational environment.

Application Process    

• Please apply using your CV and cover letter 
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 
• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them. 

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.    

Benefits  

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 
 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 
• 30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme 
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

Vetting Process 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.