Pensions Risk and Compliance Manager

Job Title: Pensions Risk and Compliance Manager

Position Type: TfL permanent

Grade: Band 3

Salary:  Circa £60,000

Location: Palestra ( Southwark - London) / Hybrid

Number of roles: 1

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Job Overview 

The Pensions Risk and Compliance Manager will be responsible for ensuring Regulatory and Legislative compliance across mainly pensions administration and system activities and change, but also pension scheme finance.

The role holder will enable, evidence and provide assurance, on a regular basis, that the Pension Fund Office Team is operating in an appropriate and controlled manner and that risk is being rigorously managed and quality issues are addressed.

Key Accountabilities 

• Designs and implements a thorough and robust compliance framework structure, frequently undertaking independent audit and compliance checks on the activities across Pension operations. This includes compliance in change and project work in the service delivery team.
• Creates appropriate tools and frameworks to embed compliance, internal controls and assurance reporting. Identifying and mitigating risks as well as escalating matters to the Head of Pensions
• Works closely with the service delivery and systems teams ensuring technical excellence and a practical approach as well as liaising and leading discussions with the Pensions Regulator in relation to regulatory technical matters and the supervisory activities of the business.
• Identifies process, control improvement & training needs, recognising key improvements to help continually drive quality.
• Manages and maintains the Trustee risk register, Effective System of Governance (ESOG) and assurance documents, attending Trustee meetings accordingly. Reviews existing procedures to ensure they meet the current guidelines and are robustly documented and maintained.
• Responsible for creating a data management policy, roll out of appropriate processes and controls for processing data and monitoring adherence in line with Trustee Policies.
• Ensures the Fund fulfills its obligations and is compliant with the General Data Protection Regulation (GDPR) and the Pensions Regulator.
• Represents and is responsible for managing the Pensions Operation’s cyber risk on behalf of the Pensions Team, working with Tech & Data and Cyber security team.

Skills, Knowledge & Experience 

Skills

• Clear and effective communicator (both verbal and written), with strong collaborative and interpersonal skills.
• Excellent organising and prioritisation skills.
• Strong influencing and negotiating skills.
• Able to grasp new concepts quickly, demonstrating understanding of the implications of assurance and testing on business requirements and / or operations.
• Ability to work independently and as a member of the team.
• Highly analytical with well-developed research and problem-solving skills.
• Able to provide a strong emphasis on attention to detail and accuracy.
• Good level of IT literacy.

Knowledge

• Pensions, Risk and Compliance Manager Experience
• In-depth understanding of the external regulatory environment in relation to occupational DB pensions and the wider operational and control environment.
• Strong knowledge and experience of and working with GDPR legislation.
• Professional qualification from PMI or relevant body.
• Knowledge of Root Cause Analysis (RCA) and preventative action methodologies.

Experience

• Experienced in managing risks and issues.
• Experience with internal control design and risk identification
• Experience working within assurance frameworks associated with pension scheme operations.
• Experience of Continuous Improvement through Quality Management principles.
• Commercial and practical approach to problem-solving.

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your 2-page CV and one page covering letter. 

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and CL. PDF format preferred and do not include any photographs or images

The closing date for applications is Tuesday 31st March 2026 @ 23:59

We may close this advert early if we receive a high volume of suitable applications.

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.