Transport Planner

Job title: Transport Planner x5  

Salary:  £39,000 - £44,000 depending on experience

Grade: Band 2

Contract type: Permanent/ TFL     

Reference:  SF3712

Contract details:  Full Time                        

Location: Palestra House, Southwark, London

Application closing date: 26th of April 2026 @ 23:59

External - All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.  

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

About the role

The Public Transport Service Planning department drives the development of London's public transport services. Our role is to plan the rail, bus and London Underground networks, to optimise services for customer journey time, service reliability, network capacity and connectivity, taking account of value for money, and delivering the objectives of the Mayor’s Transport Strategy.

We have vacancies for Transport Planners across our Public Transport Service Planning teams, including Train Service Planning, Bus Service Planning, Rail Development and London Underground Development teams. These are challenging roles in which you will use your analytical, problem solving and communication skills to draw conclusions from demand, cost and performance data and support the development of our services.

We are responsible for:

1. Developing service plans, strategies and policies for Public Transport in London
2. Developing achievable proposals for short, medium and long term service changes, upgrades and renewals to the network, supported by strong business cases, and with stakeholder support.  We seek to maximise the benefits to customers from the capability of the railway within operational and affordability constraints.
3. Assisting in the development of Service Planning analytical and reporting capabilities to better understand operational performance, environmental impact and passenger demand, through development and research of new analytical tools, techniques and performance indicators.
4. Researching and refreshing our planning assumptions and reflecting our findings in analyses and business cases; deploying data science, programming and mapping techniques to draw conclusions from data sources such as ticketing and train performance data.
5. Understanding and delivering for passengers is at the centre of our thinking: where, when, how and why are passengers travelling, how long do their journeys take, and how is this affected by changes to the network’s infrastructure and performance

Key accountabilities

• Assist in the development of strategies, policies and service planning for Public Transport in line with the Mayor’s Transport Strategy (MTS), and best practice, guidance and legislation to ensure TfL's strategic objectives are met
• Support the provision of Public Transport Service Planning input into TfL wide policy, in particular in relation to revisions to the MTS, transport modelling, appraisal, land use planning and influence funding opportunities to ensure appropriate transport provision
• Undertake detailed analysis of feasibility, costing, passenger benefit evaluation and performance impact of service change proposals, including appropriate modelling and business case development to deliver value for money
• Assist in building and securing stakeholder support for service changes and projects across and outside the business to ensure deliverability
• Support the development of capability to analyse and forecast operational service performance and demand in order to optimise strategies and plans, ensuring the customer is put at the heart of decision making through customer focused benefits analysis and metrics.
• Maintain appropriate statistical series and access to operational data, and consider requests for new statistics to enable effective data led decision making
• Support senior staff in providing appropriate responses to external enquiries and consultations.
• Support input into the development of the TfL Business Plan and budget setting process to ensure cost effective provision.
• Monitor and review the impact of selected service changes on TfL's customers and on TfL's delivery of its strategic objectives including value for money, customer journey time, reliability, capacity and connectivity and improve efficiency.
• Manage as appropriate smaller programme of works (or assist in larger) to deliver plans, obtaining governance approvals

Key interfaces

• Senior Managers across TfL, in particular operational and contract managers.
• London Boroughs and local authorities as appropriate.
• City Planning to develop inputs into high level strategy and to ensure alignment of objectives
• Public transport operators
• Event and venue stakeholders.
• Developers, hospitals, schools as appropriate.

Knowledge

• A degree in a relevant discipline or equivalent experience
• Knowledge of Transport Planning principles and application, for example transport economics, service planning, business case analysis and policy development, environmental appraisal, franchise specification or regulatory issues
• Knowledge of public transport issues in general, the structure of the public transport industry and the characteristics of the London travel market

• Understanding of the range of modelling and analytical techniques used in Transport Planning, and the ability to direct their use appropriately.

• Broad knowledge of emerging best practice in public transport operations, governance and powers * Knowledge of service performance metrics

Skills

• Ability to prepare plans to tight timescales
• Strong influencing and negotiating skills
• Strong written and verbal communications skills
• Strong analytical skills in appraising service changes through business case development
• Data collection and analysis skills with the ability to research and interpret the outputs using advanced analytical tools

Experience

• Experience in analysing and interpreting numerical data and information sources and communicating them
• Experience in regional or project planning or business cases
• Experience of defining and prioritising resource needs, and planning accordingly
• Experience of participating in multiple teams and negotiating with others

Application Process 

Please apply using your CV only think carefully about the skills, knowledge and experience in the advert and cover this in your CV.

PDF format preferred and do not include any photographs or images 

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme 
• Free travel for you on the TfL network 
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 29 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional) (Delete if not applicable – LU spot grades/Q grades)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers 
• Discounted Eurostar travel
  
   

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.