Tunnel Manager

Job title: Tunnel Manager

Salary: Circa £74,000
Grade: Band 3

Contract type: TfL    

Reference: 2383

Directorate:  NP Roadworks Performance

Number of roles: 1 Contract details: Permanent, 5 days in the office Location: Palestra, London Application closing date: Thursday 11th December   

Job Purpose:

To provide leadership in the execution of TfL's responsibilities as defined in the Road Tunnel Safety Regulations 2007, specifically regarding the duties of the named 'tunnel manager'. The Road Tunnel Manager provides whole-life focus on the safety, maintainability and operability of road tunnels; ensuring TfL's operating duties and obligations are fulfilled in consultation with all relevant stakeholders. The post holder applies extensive expertise in the field of Road Tunnel Management, providing authoritative technical and functional leadership along with advice and expertise to senior leaders with the objective of keeping TfL's Road Tunnels safe for all users.

Key Responsibilities:

• Accountable for discharge of quoted duties as set out in the Road Tunnel Safety Regulations (RTSR) 2007, providing objective, expert advice on the safe operational of Road Tunnels for all tunnel users.
• Provides clear vision, direction and role models TfL Vision and Values to develop the required tunnel management capabilities in SNO, championing the development of people and high performance across the value chain.
• Accountable for ensuring safety documentation, including Minimum Operating Requirements for Road Tunnels are maintained and are appropriately applied in practice.
• Responsible for promoting a culture of open communication and knowledge sharing to build road tunnel management capability and pride across the organisation.
• Provides expert guidance to inform the need for and monitoring of tunnel safety performance measures, identifying where there is scope for continuous improvement.
• Accountable for review of all serious incidents in Road Tunnels, influencing owners from across TfL to complete actions to protect TfL's reputation and producing a report within 1 month of the incident happening.
• Accountable for ensuring effective handover and hand-back of tunnel assets as an outcome of maintenance interventions, work completed after an incident or projects.
• Provide support in the execution of and audit of emergency exercises for tunnel staff and emergency services including production of relevant outcome reports to protect TfL's reputation and ensure compliance with RTSR 2007.

Skills:

• Stakeholder Engagement - (Practitioner)
• Health and Safety Management - (Expert)
• Risk Management - (Expert)
• Incident Reporting and Investigation - (Expert)
• Understanding Customer Needs - (Practitioner)
• Maintenance and Operations investment decision making (Operational Management) - (Expert)
• Legislation and Standards - (Expert)

Knowledge:

• Educated to degree standard or equivalent.
• Formal qualification in a related technical subject desireable. Chartered or Incorporated Engineer preferred.
• Good working knowledge of statutory obligations and legal frameworks (including Health and Safety legislation)
• An excellent understanding of the principles and practice of infrastructure asset management and maintenance of Road Tunnels.
• Excellent understanding of contract management or outsourcing arrangements including KPIs/Specific Performance Indicators, contractual levers, relationships etc. (Desired)
• An excellent understanding of the management and operation of a road network to meet transport policy objectives.
• Significant knowledge of applicable health and safety legislation, industry best practice, standards and guidance.
• Broad knowledge of the TfL Vision and Values, Mayoral Transport Strategy, Business priorities and constraints.

Experience:

• Experience from acting as a Road Tunnel Manager on one or more significant tunnels, preferably within the UK or EU, or performing a similar role in a different but tunnel or safety operations related environment. (Essential)
• Experience of multi-agency incident response planning and interventions and engaging with senior representatives across emergency services and interal / external stakeholders. (Preferred)
• Experience of maintaining excellent relationships and liaison with team members, customers and key stakeholders. (Preferred)
• Experience of working in a matrix management environment, creating win-win scenarios and building cross-organisational processes to make teams more productive and efficient. (Essential)

Application Process:

• Please apply using your CV only
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
• PDF format preferred and do not include any photographs or images
• We may close this advert early if we receive a high volume of suitable applications. 

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Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 

Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:

Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket

30 days annual leave plus public and bank holidays 

TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 

TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.