Senior Product Owner

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Key Information

Job title: Senior Product Owner 

Salary: Circa £73,000                                                           Grade: Band 3

Contract type: Permanent                                                    Reference: 3925

Team: Product Ownership                                                     Directorate: TfL Corporate

Contract details: TfL                                                             Location: Pier Walk, North Greenwich / Hybrid 

Application closing date: Wednesday 10th June 2026 

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role. 

Overview of project/role

The Senior Product Owner will be accountable for analysing, prioritising and translating business requirements into technical deliverables that are implementable by a Scrum Agile development team. The role holder is accountable for the creation and ongoing maintenance of the product backlog ensuring that stories are appropriately sized and include sufficient information to enable development of valuable software. The role holder provides Agile expertise to ensure backlogs are well maintained, prioritised and managed, acting as an effective conduit between the development team and the business stakeholders, ensuring that expectations of sponsors and stakeholders are met.

The Senior Product Owner will be a specialist in at least one of the following product areas: 

•    Back office revenue solutions such as payments, pricing or rating, master data services, platform integration
 

Key Accountabilities

• Be the product owner for assigned systems within the Technology Development portfolio as per the agreed principles of Agile software development - e.g. creating and maintaining the product backlog, defining the acceptance criteria, sequencing and prioritisation of stories, ensuring stories are appropriately scoped and that developers have the correct understanding of what is required to be built.
• Be the ambassador and subject matter expert for their product area.
• Work closely with development team to prioritise product backlog according to business needs and ensure valuable releases.
• Coordinate with technical delivery manager and other delivery teams to ensure that work is correctly sequenced and prioritised to avoid delivery conflict in terms of integration points and the release calendar.
• Be available and decisive when working with delivery teams as product owner. Help educate them with the best possible information and enable those teams to progress.
• Provide sponsors and stakeholders with visibility of product development progress.
• The use of collaboration techniques to accurately scope product features and confirm the needs of business sponsors.
• Providing the development teams with an accurate understanding of features so they can estimate effort and produce consistently high-quality software.
• Collaborate across the Technology Development community to ensure that Agile processes are continually reviewed and improvements implemented.
   

Knowledge  

• A thorough understanding of scrum agile development principles, with a willingness to adapt and learn.
• Experience and understanding of software development and delivery.
• Certification in Product Ownership beneficial.
• A degree in a relevant technology/computer science subject/equivalent technical qualification.
• Familiarity with using an agile SDLC tool such as Azure DevOps for planning, back log maintenance and tracking.
• Knowledge of relevant national and international legislation pertaining to the Government/Public Sector IT – e.g. Data Protection Act, GDPR, Freedom of Information Act, including knowledge of basic confidentiality and data protection requirements that apply to the processing of customer information.
   

Skills 

• Skilled at solving and communicating issues collaboratively, applying knowledge and leveraging technology.
• An able influencer of his/her immediate team, business stakeholders, delivery specialists; makes priority and acceptance decisions that influence the success of objectives.
• Skilled at multi-tasking and balancing a number of complex work activities including; requirements elicitation and management, interviewing skills, backlog refinement and estimation, prioritisation and acceptance management.
• Excellent oral and written communicator, having good interview and interpersonal skills. This includes the ability to present and describe complex technical information in a succinct way that non-technical stakeholders can assimilate, as well as being able to present business value to a highly technical developer audience.
• Skilled at systems analysis essential.

Experience

• Strong previous experience in a Product Owner role in an agile development team.
• Experience with delivering a product in one of the mentioned product areas.
• Successful experience in a dynamic environment, handling multiple tasks, timelines and deliverables in a quality, time and cost focused atmosphere.
• Experience or in-depth knowledge of an aspect of the public transport operating business (both operational and non-operational) desirable.
• Extensive experience and understanding of requirements elicitation, analysis, documentation, and validation, in a business sector close to the system being developed.

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.