Real Time Infrastructure Manager (RTIM)

Job title: Real Time Infrastructure Manager (RTIM)

Salary: £47,000 + 30% unsociable hours allowance
Location: Romford
Contract Type: Permanent TFL Band 3

Overview of project/role 

The Elizabeth Line has transformed travel across the city, boosting the economy by billions of pounds and supporting thousands of new jobs and homes. The line Elizabeth Line is named after the UK's longest serving monarch when it became operational. Rail for London Infrastructure (RfLI) part of Transport for London (TfL) will be responsible as Landlord / Infrastructure Manager for central section stations, the tunnel environment, shafts, portals and a number of surface stations. We are seeking to recruit in a highly skilled dynamic maintenance team to take us into operation, and beyond.

As the Real Time Infrastructure Manager, you will play an essential role in the Elizabeth Line control room, helping to keep the railway operational.

Key Accountabilities  

• Monitoring infrastructure performance
• Providing tactical direction
• Directing and managing maintenance teams
• Efficient response to infrastructure failures
• Leading technical response within the route operations centre
• Ensure the impact of failures on customer is minimised

Knowledge  

• Working knowledge Control Centre equipment

Skills 

• Ability to establish a course of action for self and others, managing time, resources and surrounding circumstances
• Ability to collate detailed data and produce recommendations
• Has established risk management skills to consistently make safe, effective and timely decisions and action under stress and during abnormal working hours and conditions
• Excellent communication skills with proven negotiation and influencing skills
• Ability to use computer-based facilities
• Ability to lead teams
• Ability to work to clear and concise operating instructions and procedures

Experience 

• Leading and communicating decisive action in real time
• Planning and implementing contingency arrangements in real time
• Working within control, logistics or operational environments

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process  

Please apply using your CV and a two page (maximum) covering letter.

Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your CV and cover letter reflects the requirements of the role you are applying for. Short listing will be carried out on the basis of answers to any pre-screening questions and the information on your CV and covering letter.

The closing date for applications is 6/7/2025 @ 23:59 

Benefits

 
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include: 

• Final salary pension scheme  
• Free travel for you on the TfL network  
• A 75% discount on National Rail Season Ticket and interest free loan  
• 30 days annual leave plus public and bank holidays 
• Private healthcare discounted scheme (optional)  
• Tax-efficient cycle-to-work programme 
• Retail, health, leisure and travel offers  
• Discounted Eurostar travel