Senior Reward Manager

Key Information

Job title: Senior Reward Manager 

Salary: Circa £85000 + TfL benefits                                                                     

Grade: 4

Contract type: Permanent                                           

Location: Palestra/Hybrid

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 

Job Purpose

Our Colleague Strategy is focused on making TfL a great place to work for everyone and the Reward Strategy that underpins this is focused on transforming our Reward to make it fair, transparent and attractive for all whilst keeping it affordable.

We are developing and implementing significant changes in Reward at TfL. This includes in pay management and our journey towards pay transparency, rethinking our approach to our performance pay schemes and reinvigorating our benefits and recognition through actively listening to our people’s needs whilst maintaining our overall focus on affordability.

Needing to deliver change whilst continuing to meet the flexibility required and the high standards demanded in delivering our day-to-day activities means that we are now looking to strengthen our team at all levels (Reward Analyst, Reward Specialist and Senior Reward Manager). This will help us achieve our aspirations for Reward and to truly deliver a compelling proposition for all our colleagues. 

As Senior Reward Manager you will be one of three senior Reward subject matter experts reporting to the Head of Reward and Benefits. You will focus mainly on compensation activities, leading a small team of Reward Specialists and Reward Analysts in their work. However, we are looking for a proven all round Reward generalist, someone also capable of providing expertise and support to the management of Benefits and Recognition as the need arises. Knowledge and experience in Pensions strategy would make you even more valuable.  

Key Accountabilities

• Provide SME support in compensation, benefits and recognition to a range of stakeholders including senior leadership and business partners in the Chief People Office and the wider business, delivering both strategic and tactical reward and benefits solutions.
• Lead projects to develop and introduce new compensation, benefits, and pension frameworks to enhance our total reward proposition. Manage the planning, development, stakeholder engagement and implementation of change.
• Lead, develop and motivate a small team of Reward Specialists and Reward Analysts to support the delivery of all aspects of our compensation, benefits and recognition frameworks including benchmarking and cyclical pay and performance processes.
• Lead Reward’s input into annual pay planning, providing innovative solutions to support with the collective bargaining processes.
• Ensure that our compensation, benefits and recognition proposition is non-discriminatory, complies with appropriate legislation and supports our ambitions concerning Action on Inclusion. Support our development towards pay transparency.
• Draft People & Remuneration Committee (PRC) papers and support our PRC engagement and processes.
• Monitor, evaluate and deliver continuous improvements across the full range of compensation, recognition and benefits processes and frameworks enhancing colleague experience as well as keeping them sustainable and financially viable.
• Manage the procurement, day to day account management, contractual and commercial relationship for any third-party provider.

What you can offer us

• You will be able to demonstrate previous success in leading work and projects to develop and implement Reward solutions aligned to business and people strategies within a large, complex organisation.
• You can demonstrate how you manage and work effectively with a diverse range of stakeholders.
• You can handle complexity and ambiguity and are willing to do the hard yards to break through this.
• Beyond your proven Reward expertise, your desire and ability to work collaboratively with your colleagues in Reward as well as more widely across our People function is a pre-requisite for success. You will enjoy working together as a team of experts and sharing knowledge.
• You have an ability to think strategically with an eye to the future in addition to being highly competent in managing cyclical and operational Reward processes.
• Through your own networks and resources, you keep yourself updated on developments in Reward and are keen to apply this to shape our future.

What we can offer you

• A chance to work in a truly diverse organisation with a unique purpose. We do much more than run the Tube! Transport is central to the vision of the Mayor, Sadiq Khan, to create a city for all Londoners. The Mayor's Transport Strategy sets out his plans to transform London's streets, improve public transport and create opportunities for new homes and jobs. Your work will help attract and retain our talent sourced from all quarters to fulfil this purpose, improving the lives of all Londoners.
• A great team to work in. We would say that wouldn’t we?… But we are collaborative and supportive and will see your success as our own. TfL is committed to diversity. Action on Inclusion is our strategy that underpins our approach.
• Great expertise in developing and designing Reward? Fantastic… but have you tried leading and managing change in a place like TfL? You will hone your skills in collaborating, engaging and working with stakeholders including our Trade Unions, more so here than anywhere you’ve been so far. You will need determination, tenacity and perseverance in equal measure to your expertise.
• We offer hybrid working – we expect you to be in the office 50% of the time only.
• We already offer a fantastic Reward package (we just need you to help us continually improve it and help us promote it better to our people). Competitive pay, annual performance award opportunity, DB final salary pension, discounted commuting and travel, private medical, 30 days annual leave, discounts,  Cycle to Work, and a soon to be launched Electric Vehicle Salary Sacrifice Scheme are all on offer. And if there’s something missing, there’s always the opportunity for you to help put that right!  

Skills, Knowledge and Experience

Skills

• Design, development and implementation of reward frameworks, programmes - Ability to effectively influence in Reward related matters across all levels of the organisation
• Leadership skills aligned to TfL’s Leadership Strengths framework
• Reward and remuneration analysis and research including benchmarking
• Commercial awareness and third party / supplier management including public sector procurement
• Reward Communication skills
• effective written and presentation skills
• Third party / supplier management including public sector procurement - Evaluating reward effectiveness - Project management

Knowledge

• Degree and CIPD qualified( desirable)
• Understands and can articulate the linkages between business strategy, colleague strategy and reward and what drives business performance and implications for reward and recognition design and delivery
• Deep understanding of the development of reward & benefits frameworks, packaging elements to attract, motivate and retain individuals and groups
• Highly developed awareness of external developments and best practice in reward, benefits and recognition
• Deep understanding of the Legal, tax law and employment regulations impacting reward
• Expertise in Reward technologies – pay tools, excel, benefits systems, reward hub, recognition systems
• Strong understanding of managing procurement in a public sector organisation
• Deep understanding of employee benefits including voluntary schemes, tax efficient salary sacrifice and benefit in kind arrangements and pensions

Experience

• People management experience – leading small teams and individual Reward Specialists below senior manager level
• Experience of designing, developing and implementing reward & benefits solutions aligned to the business and colleague strategies within a large, complex and unionised organisation
• Experience of reward and benefits strategic and practitioner functions within complex matrix organisations and within a large, complex and highly unionised environment
• Experience of creating reward and benefits policies within a unionised workforce structure in such a way as to mitigate issues around equal pay and, over time, to harmonise wider terms and conditions of service
• Experience of developing strategic reward and benefits interventions to improve performance, behaviours and culture

Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process 
Please apply using your CV and a two-page covering letter. 

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images

The closing date for applications is Sunday 23rd March 2025 @ 23:59

Benefits  
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:
 
Final salary pension scheme 
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel.