Support Technician - Nights

Job title: Support Technician - Nights

Salary: £59,676
Grade: SE88

Contract type: LU

Reference: 5388

Contract details: Permanent

Location: Stratford Market Depot

Application closing date: 4 October 2026 at 23:59

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.  

Overview of project/role

Reporting to a DLO Electrical Work Controller, Team Leaders and is responsible for ensuring that the DLO Electrical Assets are maintained and delivered into service in a safe and timely manner. In addition to this, is to support other business units whenever instructed to by their Line Manager.

The job holder must be committed to LUL’s General Safety Policy statement and the Company’s safety program and be aware of their contribution to the program, including the requirement to monitor safety performance and compliance with the systems established to assist in maintaining high safety standards.

The job holder must be familiar with the safety legislation that is relevant to them and comply with the necessary statutory requirements. These will include the Health & Safety at Work Act, Fire Precautions Act 1971 and other associated regulations.

Key Accountabilities

Must obtain and maintain the appropriate licenses/certificates for the role and team they work including;

• Basic Track Awareness / Competency (Stations or Depots) - Desirable
• PWT-EH or TH (Protecting workers on the track engineering hours or traffic hours) - Desirable
• Building / Room access courses (Machine room, Secure Rooms, Substations etc) - Desirable
• Plant equipment certification (PASMA / IPAF etc) - Desirable

Desirable is dependent on the team your in and the geographic position of the team in terms of appropriate levels of licensing or certification, where reasonable.

Gather information, Report lack of information to relevant persons, Assemble tools, equipment and materials and check tools, equipment and materials.

Must be able to deal promptly and effectively with problems within their control. Report to others, deviations which cannot be solved. Follow the correct process/operations for the allocated task. Establish and maintain communication with the relevant persons. Assist in the testing of assets under supervision.

Skills, Knowledge & Experience

Skills

• Delivers quality and customer satisfaction
• Team working (essential)
• Takes responsibility, accountability and ownership (essential)
• Embraces change
• Capable of self-development
• Ability to work under supervision and self-motivated (essential)

Knowledge

• Should have a basic understanding of electrical installation in an engineering discipline (essential)
• Should be capable of identifying the requirements of the task in hand (essential)

Experience

• Experience working in electrical work (essential)
• Hold 18th edition IET Wiring Regulations BS7671 (essential)
• Experience working trackside (essential)

Application Process 

• Please apply using your CV only
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity, and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.  

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme 
• Free travel for you on the TfL network 
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers 
• Discounted Eurostar travel

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Additional Information

This is a safety critical role so you will need to get clearance from our Occupational Health team before you start.