Support Technician

Job title: Support Technician

Salary: £45,775.00

Contract details: Permanent

Location*: Stratford

Application closing date: 03/10/25

Job Role

Reporting to a DLO Electrical Work Controller, Team Leaders and is responsible for ensuring that the DLO Electrical Assets are maintained and delivered into service in a safe and timely manner. In addition to this, is to support other business units whenever instructed to by their Line Manager.

The job holder must be committed to LUL’s General Safety Policy statement and the Company’s safety program and be aware of their contribution to the program, including the requirement to monitor safety performance and compliance with the systems established to assist in maintaining high safety standards.

The job holder must be familiar with the safety legislation that is relevant to them and comply with the necessary statutory requirements.  These will include the Health & Safety at Work Act, Fire Precautions Act 1971 and other associated regulations.

Key Accountabilities

Must obtain and maintain the appropriate licenses/certificates for the role and team they work including;

• Basic Track Awareness / Competency (Stations or Depots) – Desirable
• PWT-EH or TH (Protecting workers on the track engineering hours or traffic hours) – Desirable
• Building / Room access courses (Machine room, Secure Rooms, Substations etc) – Desirable
• Plant equipment certification (PASMA / IPAF etc) – Desirable
• Gather information, Report lack of information to relevant persons, Assemble tools, equipment and materials and check tools, equipment and materials.
• Must be able to deal promptly and effectively with problems within their control.
• Report to others, deviations which can not be solved.
• Follow the correct process/operations for the allocated task.
• Establish and maintain communication with the relevant persons.
• Assist in the testing of assets under supervision.

Skills, Knowledge and Experience

Skills

• Delivers quality and customer satisfaction
• Team working
• Takes responsibility, accountability and ownership
• Embraces change
• Capable of self development
• Ability to work under supervision and self motivated

Knowledge

• Should have a basic understanding of electrical installation in an engineering discipline.
• Should be capable of identifying the requirements of the task in hand.

Experience

• Should have at least two years’ experience working in electrical work.

Application Process  

• Please apply using your CV only 

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 

• PDF format preferred and do not include any photographs or images 

Equality, diversity and inclusion 

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.  
  
Benefits 

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below: 
 

Final salary pension scheme  
Free travel for you on the TfL network  
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 
29 days annual leave plus public and bank holidays 
Private healthcare discounted scheme (optional)  
Tax-efficient cycle-to-work programme 
Retail, health, leisure and travel offers  
Discounted Eurostar travel 
  
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.