SAP Technical Team Lead (Band 3)

Location: Pier Walk, North Greenwich

Contract type: TfL, permanent  

Salary: up to £70k - £75k depending on skills & experience plus extensive benefits                          

Advert Closing Date: Sunday 18th January 2026

About us:

As one of the world’s largest urban transport authorities, Transport for London (TfL) oversees a vast and integrated network of rail, bus, tram and light-rail services — including 11 London Underground lines spanning approximately 402 km with 270+ stations, a fleet of around 9,300 buses operating across 675 routes and thousands of stops, as well as the Overground, DLR, and the newer Elizabeth Line. 

The Underground alone handles over 4 million + journeys a single day. This scale and complexity make TfL an iconic backbone of London’s infrastructure, connecting communities and powering the daily life of the capital.

We are now seeking an experienced SAP Technical Team Lead to join our team. In this pivotal role, you will be the driving force behind the maintenance and stability of our existing SAP estate — ensuring smooth operations across business-critical systems — while also acting as a key pivot for the organisation’s strategic upgrade to S/4HANA and migration to SAP RISE. Your technical leadership and vision will help shape how TfL embraces next-generation ERP to support and enhance one of Europe’s busiest and most complex transport networks.

About the Role:

The SAP Technical Team Lead is responsible for managing the service life cycle of technology within their portfolio/function, ensuring all services meet agreed standards, quality, and performance. This role is responsible in ensuring the availability of the SAP system as per agreed Service Levels communicating technically related activities to relevant parties in a customer-focused manner and addressing any issues that arise.

The Application Team Lead will also provide SAP implementation expertise as part of TfL’s transition to S/4 Hana, Rise, offering level 2 and 3 support to ensure TfL’s technology tools and services are available, up-to-date, and secure.

Key Accountabilities:

• Management of the SAP Technical Team and 3rd party resources
• Lead the technical team in the project implementation to transition TfL from SAP ECC to SAP S/4 HANA & SAP RISE
• Contribute to the delivery of activities that will ensure a successful transition to the S/4 Hana product suite
• Adhering to project plans and meeting milestone dates within a programme of works
• To work alongside TfL’s delivery partners to ensure contractual requirements are fulfilled
• Accountable for the day to day running and availability of services within their service portfolio including the service life cycle and system up-time

Knowledge:

Essential:

• Working Knowledge of Enterprise Resource Planning: SAP Basis, SAP integration technologies/systems, SAP ECC, S/4 Hana & RISE migration experience
• In depth knowledge of emerging Cloud solutions in the ERP space
• A university degree in a relevant technology/computer science subject or equivalent technical qualification, or demonstrable industry experience in a Service Support/Service Delivery environment
• Understanding of current/emerging technologies and processes in Enterprise-Wide IT services
• Knowledge of IT applications in public transportation and its business environment
• Detailed technical knowledge within the area of Technical SAP expertise

Desirable:

• IT Service Management qualification (e.g., ITIL) and its practical application in a large organization
• Knowledge of relevant legislation pertaining to the Government/Public Sector IT – e.g. Data Protection Act, EU Procurement Directives and Freedom of Information Act
• Experience in providing effective technical support services to a complex, multi-site operation
• Knowledge of the provision of effective technical support services to a complex, multi-site operation
• Skills:
• Extensive team management skills
• Proven leadership, with a desire succeed under pressure
• Ability to communicate at all levels within an organisation
• Excellent technical skills
• Expertise across the following SAP functions/systems:
• SAP Basis
• SAP Cloud Solutions
• SAP Integration Solutions
• SAP ECC
• SAP S/4 HANA

Additional Skills & Experience:

• Previous hands-on SAP Basis experience, database management, system administration, operating system knowledge, performance monitoring, diagnostics and tuning, upgrades and patching, integration technology & job management
• Proven upgrade/implementation experience to SAP S/4 Hana/RISE platform inc. knowledge of new associated technologies e.g. Fiori Launchpad, Business Technology Platform (BTP)
• Extensive SAP technical configuration experience in the modules of expertise
• IT consultancy experience for SAP across multiple industries and client sites
• Significant previous experience working as part of a SAP implementation team
• An understanding of complex end-to-end integration scenarios using appropriate middleware (e.g. CIG, SAP Cloud Platform Integration, SAP PI/PO)
• Excellent oral and written communication skills, combined with the ability to adapt the communication medium to meet the needs of various target audiences

Benefits include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Additional Information
Please apply supplying your CV preferably in “.docx” format. This document should be A4, in Arial 12 font, and a maximum of 2 pages per document.

If you are shortlisted you may be invited to take part in a Video interview. We endeavour to give candidates as much notice as possible however some interviews/ assessments will be organised at short notice and will require a degree of flexibility. We reserve the right to close the application window early if we receive a high volume of suitable applications.

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do.

We understand a confidence gap can get in the way of meeting spectacular candidates. So please don’t hesitate to apply if you think you have what it takes even if you feel you don’t meet all the criteria. We’d love to hear from you.